SERVPRO of Decorah Employee Photos

Man in his late 30s, smiling and wearing a green shirt.

Scott Demuth

Scott Demuth has been in the restoration industry since 2005. He is extremely passionate about helping those in a disaster. He is sincere and empathic, giving his clients assurance and earning the trust to help put their home or business back together. He enjoys talking to people and listening to their needs to find out how he can help.

Family is a priority. Scott is very understanding of his employees when family matters occur. Besides being a family man, he is also a funny man. You will often see him sharing laughs with his family, friends, staff and even strangers. He does great voice imitations.

Scott@SERVPRObhc.com

A white male with black square glasses and shoulder length hair is smiling.

Sam Whitehead - Project Manager

Sam Whitehead is happy to join the founding team of SERVPRO of Decorah. In the past, Sam has served in rural communities performing economic development and project management and is happy to once again be making Northeast Iowa a safer and more resilient region. Sam's planning background is utilized by making sure that fire and water damages don't occur, but when they do happen, Sam is committed to making sure someone is there to help make things right.

Sam lives in Decorah with his wife and three happy cats. He loves to experiment with new ways of brewing coffee and enjoys a great number of quality roasters in the area. Sam spends his free time playing board games with friends and taking part in community theatre productions at New Minowa Players. He currently serves on the NMP Board of Directors and also sits on the Board of Directors for Upper Explorerland Regional Planning Commission.

sam@SERVPROdecorah.com

A woman in her 50s with bright eyes and short hair.

Debbie Robeson - Marketing

Debbie Robeson wears several different hats. Both as marketing manager and representative, she focuses her attention on education and purposeful promotion of SERVPRO services. Creative and intentional gifts that leave lasting impressions of SERVPRO’s sincere care is what her circle of friends throughout many cities appreciate.

Providing solutions through storytelling, she easily sells her SERVPRO team’s skills for cleanup and restoration. She enjoys living up to her nickname "Smile Supplier" by connecting individuals to resources they need in ANY sort of circumstance.  

Debbie loves to make a mess in the kitchen (cooking) and digging in the dirt (gardening) along with entertaining family and friends with the free time she pulls aside.

Debbie@SERVPRObhc.com

Desire in green vest in front of truck

Derise Luna- Job File Coordinator

Cool, calm and quick to bring stability to a chaotic situation; SERVPRO’s job file coordinator, Derise, fills this need effectively! She’s often the first person to answer the call for help, literally! Listening, sorting out, and connecting the needed assistance puts a smile on her face.


Derise brings a life time of experience in the many facets of owning a business, from her family’s entrepreneurship. Seeing a need and filling it, comes second nature.


Surrounded by her large family, involved in kids’ activities, and spending time in nature is first on her list of importance outside of SERVPRO…making it special by adding a great cup of coffee completes the joy-filled experience!

derise@SERVPRObhc.com 

Girl with blonde hair in front of green truck

Madison Engelke - Marketing Support Coordinator

Madison Engelke joined the SERVPRO team as the Marketing Support Coordinator in June 2021, days before the office moved into its new location, quadrupling the size of the workplace. Her enthusiasm and gratefulness were not lost in the vast space & busyness but added a fun component to it all!


From Storm Lake, Iowa, this UNI graduate sought out & took advantage of opportunities in marketing while in college, to give her a great base to go with her Business Marketing: Digital Media & Advertising degree. She is Google Ad & Excel certified and enjoys sharing information and advice through writing. She was a member and held leadership roles in the oldest, still running student organization on the UNI campus, Orchesis Dance Company.


Her large family, Pepper the cat, and love of dance since age 5 rounds out her persona.  She is excited to meet, work, and grow in knowledge with all the people involved with SERVPRO and the communities we serve.


Madison@SERVPRObhc.com

Brett Smiling in front of SERVPRO truck

Brett Armfield- Project Manager

Brett Armfield is a Project Manager and has been a part of the SERVPRO team since 2012. Brett has been through SERVPRO’s Employee Certification Training Program (ECTP), is a Water Damage Restoration Technician (WRT), and is certified in Applied Microbial Remediation (AMRT) by the Institute of Inspection Cleaning and Restoration Certification (IICRC). Brett’s passion for restoring “Like it never even happened," is evident in his daily work. Brett loves summer which lends itself to his hobbies of camping, grilling, floating down the river, and time spent on the disc golf course. He is a loving husband and father. Growing up all around the world, Brett's experiences with many cultures have created a greater knowledge and appreciation for differences in life.

brett@SERVPRObhc.com 

Girl with blonde hair in front of green wall

Amanda Fix- Project Manager

Faulty toilets, burst pipes, leaking water softener, no matter the cause of the mess, our Project Manager, Amanda, can help! Amanda joined our team in September of 2021 and has a degree in Interior design. This Illinois native came to the Cedar Valley to attend UNI and made it her home. Amanda is obsessed with English Bulldogs, in fact, she has two of her own, Chowder and Penelope. For her, a common day on the job entails coordinating job details, and customer service, as she is one of the first faces on the job site, and collecting all the information in order to execute the best plan. The thing that Amanda loves most about her job at SERVPRO is the people, both her colleagues and the customers, and it's a new experience every day! 

amanda@SERVPRObhc.com 

Talor in front of SERVPRO truck

Talor Mussman - Restoration Technician

Talor is a production technician and has been a part of the SERVPRO team since April 2017. Talor has been cooking up lots of experience, literally, in the Cedar Valley as a chef and line cook for 8 years since graduating from Cedar Falls High School. He thrives on the ‘daily special’-the wide variety of jobs that are involved in the cleanup and restoration business.

He uses additional skills gained in car body repair and welding to serve up success. Helping others and working alongside team members that care, make up his menu for the day.

Skateboarding, playing the guitar, and time spent with his wife and daughter are the things that wait for him at home each night.

Devante in front of SERVPRO truck

Devante Allen-Krueger - Restoration Technician

Devante has been a part of the SERVPRO family since 2020, in the heat of the COVID-19 pandemic, but with such ferocity and eagerness to be apart of the help as an essential worker. He enjoys working in a team and he really enjoys the “family vibe”. 

The biggest compliment he’s received is that he has a nice smile and he does! He is happily married. His wife inspires him to continue to be more than he thinks he is. They share their lives with a cute cat called Aang, based on the main character of the cartoon, The Last Airbender (Great Show!) He is originally from Tripoli, IA.

When he is not working, you can find him playing NBA 2K ( His favorite basketball team is Boston Celtics because of Paul Pierce) and lifting weights. Devante can bench 5 plates and squat 9 plates!!! If he could eat one thing for the rest of his life, he would eat steak.

Ben in front of green truck

Ben Stocks - Restoration Technician

Say Hi to Ben! He has been a part of our team since 2020. Looking for more hands-on work, as a production technician at SERVPRO, that’s exactly what he got. He dove right in, anxious to absorb the restoration business. His past experience working with seniors gives him patience, empathy, and understanding when dealing with tough situations in a water or fire loss.


Ben has applied his skills to his personal home improvement projects, and is excited to work in SERVPRO’s construction division, as well.  He is appreciative to his co-workers for welcoming him on board and empowering him to lead projects. As an avid swimmer and tennis player in high school, Ben knows practice makes perfect, which he strives for daily. Volunteering with Children’s Cancer Connection is a way to give back, and celebrating his brother, who is a cancer survivor. He fills in his free time with drawing, watching comedy and action films, along cheering on the Green Bay Packers!

Brandon smiling in front of SERVPRO truck

Brandon Haskovec- Restoration Technician

Brandon’s smile holds a lot of meaning.


SERVPRO of Black Hawk County filled a void when his original plans of college & pursuing a career in physical therapy were derailed in 2020. His passion for helping people put their lives back together after literally falling has transferred into his work at SERVPRO. He picks people up after their home or business has fallen victim to a water or fire issue through his dedicated cleanup work. His smile increases when he gets to do ‘demo’ (demolition) jobs. Tearing structure out is rewarding to him because he is part of the process- from mess to less to restored.
Brandon joined the team of production technicians in March of 2021. We have discovered that his patience and care make him an outstanding cleaning technician, as well.

Being outside, skateboarding and running, fills his time off. He seeks out opportunities to challenge himself in these activities and enjoys meeting new people through them.

Nelli in front of green truck

Nelli Stocks - Restoration Technician

Nelli’s superb work ethic stands out and her energy level matches it. Her dedicated years of being an athlete, excelling in softball as a 3rd baseman, has developed in her can-do attitude that SERVPRO desires. Her personable customer service skills round out the valued requirements. She joined the team in 2020, primarily assisting in the carpet and upholstery cleaning division. She has shown her worth in much more physical SERVPRO tasks, by quickly learning the restoration field. Her comical personality is welcomed by teammates, as she loves to make people laugh. She lists outdoor activities that include fishing and being with her dog Zeplin, (as well as listening to such music), as her way to unwind. Nelli cherishes family time and recognizes the importance of being together. Joining her brother Ben on the SERVPRO team has made it truly a family affair.

Kelly in front of green truck

Kelly Elanzo - Restoration Technician

Kelly Elanzo has been a part of the SERVPRO team since 2020. Kelly was born and raised in the Marshall Islands, an island country in the Pacific Ocean between Hawaii and the Philippines. With hopes of a better future for his family, Kelly moved to the states looking for work. His siblings, wife, and children are his passion and inspire him to work hard daily.

Kelly has a quiet demeanor but is very focused and motivated. When he was a teenager, he learned some construction from his father, and now uses this skill to assist in restoration. He enjoys working with the SERVPRO family and is grateful for the consistent hours.

Something many people don’t know about Kelly is that HE IS CRAFTY. On his island, he used to hand carve coconuts into sculptures! He also made pendants out of the coconut shell. :)

Dennis in front of green truck

Dennis Larson - Construction Manager

Dennis has been a part of the SERVPRO team since September 2020 and with Reconstruction Services as a new addition to our branch of work. The title Construction Manager is describing only part of Dennis’s capabilities. He brings a worth of skills & standards that align and complement SERVPRO’s core values.


Dennis’s sense of responsibility is built on the notion that people are counting on him and he doesn’t take that lightly. He combines his dry wit to inspire a smile when times are tough. Dennis is looking forward to getting back to physically helping people rebuild and to reconnect with Scott Demuth, a past co-worker, from his long years in the construction business.


His free time is filled with his wife and 2 sons & families and ‘shopping’- which he describes as spending time and money in his own woodshop! He even makes his own creations.

dennis@SERVPRObhc.com

Autumn in front of SERVPRO vehicle

Autumn Kelly - Cleaning Technician

Autumn Kelly is a cleaning technician at SERVPRO of Black Hawk County. She has been with SERVPRO since 2013 and has a background in janitorial work. Her eye for detail, patience and organizational skills make her a vital part of the team. Autumn has been certified as a Fire and Smoke Restoration Technician (FSRT).

In her free time, she enjoys photography and camping with family and friends.

Alexis if front of green truck

Alexis Laslo - Cleaning Technician

Alexis has been a part of the SERVPRO family since March 2021. Her favorite thing about SERVPRO is the family-like environment. She also appreciates the variety of our services that allows her to develop a multitude of skills. She was originally from Des Moines but has since moved to the Cedar Valley. Something you may not know about Alexis is that she has a twin! A fraternal twin that is.

She enjoys traveling would love to someday visit a different country. Her favorite place to go to is Colorado, especially at Estes Park. She enjoys nature, beauty, and how peaceful it is. She has a cute Chiweenie named Hazel. Favorite thing to do to unwind after work is to come home to Hazel and watch a movie with her. Alexis loves cinema and appreciates the work of American film director and producer, Stanley Kubrick. She enjoys all movies and loves films that are thought-provoking, visually striking, and creative.

Pam in front of green wall

Pam Doudney - Cleaning Technician

Pam Doudney’s caring personality fit right in when she joined our SERVPRO Cleaning Team in 2021. Although her favorite holiday is Halloween, there’s nothing scary about Pam’s skills as a cleaning technician! Her previous janitorial experience, coupled with management-level leadership at a convenience store, has us grinning like a jack o lantern!

Pam enjoys the structure of SERVPRO along with the personal acclamation she receives from a job well done. Working among great co-workers, furthering her knowledge in cleaning, especially items that were in a fire, has been eye opening and satisfying. No tricks, just treats, when Pam is bringing an item back to life, "Like it never even happened."

Fishing is a family affair, including her young granddaughter, and older brother. She looks forward to time on the lake with her fiancé.  

Chuck in front of green truck

Chuck Frost - Warehouse & Equipment Coordinator

Chuck Frost has checked off many of SERVPRO's ‘to do’ list items since joining our team in November 2018. As Warehouse and Equipment Coordinator, he has organized and labeled the essential equipment that our production technicians use day in and day out.

He supports the team by helping pack trucks, enabling them to get to our customers quicker. Tracking inventory, repairing equipment, and assisting our carpet cleaning specialist and demo crew fills Chuck’s part-time position.

Outside of work, Chuck hunts & fishes and enjoys time with his wife Pam at their lake home. Family time with 2 daughters and son-in-law and his two granddaughter’s activities, including dance, are a high priority for him. He spends countless hours at his church in the kitchen planning, preparing, and serving a variety of meals for families and ministry events. To round it all out, Chuck has volunteered on the Sturgis Falls Celebration planning committee since 2006.