SERVPRO's meticulous attention to detail and advanced techniques enable us to clean and restore your valuables, leaving them looking as good as new. Our mastery in cleaning cherished possessions is forever soaring high!

In this photo, you can witness our meticulous approach to restoration as we take every precaution to safeguard your property. Our dedicated team at SERVPRO of Black Hawky County goes the extra mile to ensure your space remains pristine throughout the restoration process.

By covering the floor with this specialized paper, we prevent any potential damage, scratches, or debris from affecting your flooring.

With our on-site cleaning room, our Cleaning Technicians are able to take their skills to the next level! Having this space to transform these valuables is a game changer in getting our customers back into their homes as soon as possible! 

A sketch serves as a guide for successful restoration, documentation, and proper billing. Project Manager, Brett, is a rockstar when it comes to sketching up a job site! His care and attention to detail help us get you back on track as soon as possible!

When a faulty toilet leaves a water mess, we intervene! Our team set this up by drilling holes and putting these tubes up into the ceiling which then pushes air into the ceiling cavity and in turn, produces quicker drying time for the drywall as well as the subfloor from underneath. In this particular job, they were able to utilize multiple hoses in different areas all off of one air mover!

This employee's break room has standing water in it but fortunately, SERVPRO was able to extract the water! Our technicians also set up air movers to get the floorings and wall dried up. 

This business had a sewer loss in their basement during the weekend. After the plumbers fixed the issue, we came in to extract water, dispose of solid waste, dispose of affected building material, and hard surface clean the cement floor as well as disinfect!

In order to restore homes and businesses "Like it never even happened," we've added a new construction manager to our team! With 20+ years in construction, he is looking forward to taking lead on large projects and training our restoration technicians on building and reconstruction services.

This apartment received significant structural damage from a fire. Our project manager walks through the rubble to assess the damage and plan a course of action to restore the apartment to its previous condition. 

Our restoration technicians are ready for any disaster that comes their way, no matter the time of day it occurs. Here we have our on-call team responding to a water loss during after hours. When concerning water, it's important to remediate the damage as quickly as possible to avoid a larger loss.

A water pipe leading to the AC condenser unit above the restaurant burst to cause a flood. After the pipe was repaired, our team came to extract water and set up multiple drying equipment throughout the building for faster drying.

This church is not holding in-person services at the moment for the safety of the congregation. The cleaning staff noticed areas of concern as they did their weekly cleaning and brought it to the attention of the leadership staff. We received a call to inspect and remediate potential mold growth. Luckily there was very little growth and we were able to replace a few panelings, remove affected drywall and clean with a microbial cleaner.

Our team takes pictures of content that is unsalvageable because of smoke damage. These items will be written down for insurance purposes so that the homeowner may possibly be compensated for it. Food that has been in a fire will not be saved for safety reasons.

We received a call about smoke damage because of a house fire that happened next door. We boarded up windows, replaced doorknobs, removed affected wall paneling, affected carpet, insulation from the porch ceiling, and remediated smoke damage.

Our cleaning technician wiped all high touched areas and flat surfaces on the first and second floor of the offices including 3 bathrooms, and the front lobby. We also wet fogged with our antimicrobial cleaner and wiped all areas again. We are glad to team up with businesses to provide a clean and safe environment for employees.

High humidity and water damage will promote mold growth if not dealt with immediately or appropriately. Our team wore protective equipment as they worked hard to remediate mold and mitigate water damage.

After a water loss in a home, our crew was called in to inspect the water damage. To the eyes, it didn't seem to look like significant damage but the moisture meter read that the drywall and flooring was still significantly wet. Our team cut 12' 2" of drywall in this living room to prevent mold growth and for faster drying.

After water damage occurred in the living room, our team began removing carpet. Upon pulling off the baseboard, we found a significant amount of growth. It was important to continue to take the carpet padding, carpet, and all the baseboards in the living room off to prevent further growth. We also sprayed antimicrobial cleaner on the flooring.

On Sunday morning, the homeowners of a cabin style home noticed water near their refrigerator. They managed to sop up the water but the hardwood flooring still began to cup on the sides. They also were unsure of the damage underneath the flooring. Unfortunately, we were called days after the loss so the flooring was not salvageable so our team removed the floors and began drying.

Our production technicians helped clean and disinfect the warehouse and offices of a commercial business. They washed high touch areas and frequently used equipment and applicated a light mist of our SERVPROxide cleaner.

We are grateful for the opportunity to provide general cleaning to commercial businesses especially when the employer's objective is to provide a clean and safe facility for their employees. 

Hardwood floor test station in the basement to demonstrate a mat drying system. The mat is placed on the affected hardwood and it's attached to a suction hose to lift the water from it. In situations where there is flooding and the hardwood flooring is affected, this equipment can help dry the flooring and prevent cupping that occurs when the wood becomes saturated with water.

Best used to dry dense materials like plaster-lathe often found in older constructions. This equipment could be useful in the Decorah area where there are many older builds. While older homes have a lot of charm and character, it isn't uncommon to experience water issues in the home especially in the basement. 

This is soot particles that have stucks together to forms webbing. After a fire with heavy smoke and soot, you can find these webbing on ceilings, in the corners of rooms or closets, ceiling fans, and amongst other places.

After a fire in Waucoma, IA began in the master bedroom, smoke filled multiple areas such as this spare room. Smoke rises so the smoke left soot marks on the walls and soot tags or webs. 

A house fire broke out in a bedroom while the homeowners were out of town for the weekend. The cause of loss is suspected to be arson after a break-in. The fire started on top of the bed and contained just to the bedroom.

A fire in a home can get so hot that the windows blow out. Although the damage seems severe and salvageable, most of the time we are able to come in and clean out content, demolish unsalvageable building material, Neutralize or remove the smoke odor, and then make it look "Like it never even happened," with construction. In the meantime, we protect further damage in your home by boarding up the windows and doors.

If you see a collection of water on several areas of your flooring, use a towel or rag to soak up as much water as you can. We recommended checking up on your unfinished basement weekly and especially when it rains. If water continues to seep inside your basement, mold may become an issue.

This older home in Oelwein has experienced a few foundational settling and water is seeping into the basement causing high humidity. High humidity promotes mold growth. When we remediate mold, we make sure to contain the room so mold spores do not spread to other areas of your home.

It is not uncommon to receive a water damage loss because of a sump pump failure. Sump pumps are usually installed inside floor pits to help pump out the water once it's filled a certain point. In a heavy rainstorm, the water coming in towards the floor pit may be more than the intake of the pump so therefore, it floods inside your home. We can help extract water and dry your home.

Mold likes to grow in moist places so it's not unusual to see mold in your laundry room or basement. We were able to inspect the mold issue and get started on remediation.